Old AR Recovery

We offer Old AR Recovery service as a stand alone option to help small medical practices, multispecialty hospitals, medical billing agencies and freestanding ERs to collect on aged receivables that are within Re- File/Appeal limit. Our dedicated Old AR Recovery team Investigate, evaluate, Analyze, Fix errors, resubmit and follow-up on all aging claims to ensure no stone is left unturned to collect the uncollectable. This way you see a reduced collection accounts and Increased revenue.

Our Old AR Recovery Process

  • Aging AR Report Access
  • Claims prioritization for Follow-Up
  • Analysis and Resubmission
  • Cash Posting
  • Patient Statement Generation
  • Old AR Clean Up
  • Reporting
  • Recommendation to enhance your AR management system

Step 1: Aging AR Report Access

The Initial step is to get access to your Billing software to run the Old AR report. Or the provider can provide us the Old AR report in a spread sheet.

Step 2: Claims prioritization for Follow-Up

The Old AR report is analyzed and the priority is fixed based on the Timely filing limit and the Dollar value Instant action is taken on crucial claims that are nearing the Filing or Appealing limit Claims with High dollar values are prioritized in each bucket and the follow-up is initiated with the appropriate insurances.

Step 3: Analysis and Resubmission

Aggressive follow-up is made to obtain the status on all outstanding receivables Each claim denial / rejection is analyzed to understand the reason for no payment. The coding errors and claim errors or any other discrepancies are fixed and claims are resubmitted to the insurance carriers. Resubmitted claims are followed-up after 15 days from the transmission date

Step 4: Payment Posting

Once the payments are received, it is posted into the respective patient’s account to balance the outstanding collectable.

Step 5: Patient Statement Generation

Patient responsibility is posted as per the EOBs and the account is moved to the patient bucket The patient statements are generated in the clients billing software as per the protocol.

Step 6: Old AR Clean Up

Claims that exceeded the Timely Filing limit, Appeal limit and claims that are uncollectable are filtered Reasons for unable to collect is detailed and sent to the client, requesting approval for taking Write-Off.

Step 7: Reporting

A customized report explaining the status of each claim is generated and sent to the provider Reports provide more clarity to the provider on receivables and non collectables

Step 8: Recommendation to enhance your AR management system

Coding, documentation, cash-payment posting and even operational errors are discovered during Old AR Recovery process. Our Old AR recovery experts provide recommendations to improve the practice collections on receivables Providers can use this opportunity to course correct the processes to reduce future claim errors, rejections
or denials.

Convert Your Old AR into Cash Opportunity

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Neelaveni Jayakumar

Sr. Manager – RCM

Neelaveni comes with nearly 10 years of experience in the healthcare industry spread across home health, In-Patient, Out patient, anesthesiology and radiology environment. Her specific areas of expertise are Revenue Cycle Management and Managed care contract negotiations. Prior to joining BlissMD Healthcare Solutions, she has spent a considerable amount of time working in Banking sector, Life Insurance and Health Insurance companies.

Neelaveni has a solid understanding of all aspects of revenue cycle management with a focus on best practices and expected outcomes to bring and show value at the client level, she has immensely contributed towards BlisMD’s continuous growth, innovation and expansion. Her strength includes client co-ordination, process enhancements and handling escalations, which comes from spending a significant amount of time in managing all billing processes resulting in increased savings and process improvements for the clients she has managed. She has completed a Bachelor’s degree in Mathematics and Science.

Elanchezhiyan A (Dean Mayor)

Founder and CEO

Elanchezhiyan is the Founder and a Chief Executive Officer at BlissMD Healthcare Solutions. He has more than 15 years of experience in US Healthcare industry. Elan created the company in the year 2013 and through his brilliant track record in leadership, management, and operational experience; He made BlissMD a cost effective, client centric, client oriented and most preferred Revenue Cycle Management service provider.

As a CEO of the Company, He oversees the strategic direction of the organization and upholds the company’s position at the forefront of the industry. Under his direction, the Company enjoys a rapid growth and achieves higher rate of customer retention, employee’s satisfaction and add new talents every day.

As a Founder of BlissMD, Elan brings an incredible amount of industry knowledge and relationships that he has built through the years while working in senior management positions in various US-based healthcare services companies. Personally, He is a peace loving Man. He likes playing chess, practicing yoga and Meditation.

Qurathul Zahira

Sr. Manager – Coding operation

As an accomplished healthcare professional with nearly 13 years of experience, Qurathul Zahira has successfully managed the operations, deliverables and audit functions for BlissMD’s coding department. Qurathul has been with BlissMD Healthcare Solutions since its inception. Qurathul is a certified professional coder. She holds a Master’s degree in physiotherapy (M.P.T) and has previously served as a physiotherapist in hospitals and nursing homes. Her Knowledge and understanding of Hospital and Professional fee coding has helped the organization cater to niche demands from clients.

Qurathul is also a subject matter expert of HCC Coding and regulations and this has helped BlissMD support payer side of business. In her current role, She plays a key role in planning overall organizational strategy, growth and customer satisfaction within coding services and Technology. Her client centric work ethic coupled with her focus on streamlining processes has helped BlissMD manage, retain and grow new and existing coding accounts.

Rajiv Manoharan

Sr. Manager – IT and Compliance

Rajiv Manoharan leads the IT and Compliance dept at BlissMD Healthcare Solutions. He and his team acts as BlissMD’s technical safeguards. Under Rajiv’s supervision his team monitors the patient’s electronic ePHI to keep it safe from any threats and control the access to it. He ensures all HIPAA technical safeguard standards are implemented strictly in the organisation without any breach. He ensures his team is kept updated to face any new security challenges.

Rajiv also takes the responsibility of managing full project lifecycle right from accessing the requirements of the project in accordance with the IT strategy, architecture, analysis and building solutions in line with customer requirements, testing, deploy and end-user training (technical and non-technical audiences).

He specializes in IT data security and project management. He has nearly 16 years of experience in the IT and web content management domains and brings in his creative problem-solving and analytical skills to the table. Prior to joining BlissMD Healthcare Solutions, He worked with organizations such as Chettinad Academy of Research & Educations., Dpro Technologies Pvt Ltd, etc.

Revathi R

Manager – Accounting and Finance

Revathi is one of the key decision makers for BlissMD’s over all administration. Revathi ensures the organization is in full compliance with the Law. Under her leadership the company’s Accounting and Finance department executes company’s receivables, payables, payroll, financial controls and financial reporting as per industrial standards. She is a BTech graduate and holds an MBA in accounting. Prior to joining BlissMD, she has spent a considerable amount of time working as a chief accountant in a reputed organization.

As a part of BlissMD’s leadership team, she has been one of a driving initiative to build a skilled and united workforce. She meticulously maintains and up skills the organization’s standards by implementing and evaluating the employees relationship policies and programs. She is known as a high energetic and a positive leader, who loves to face challenges and works smart to achieve it.