Frequently Asked Questions

We believe improved cash flow depends on by achieving the timely payments from the insurance companies and reduced practice management expenses. BlissMD Healthcare solutions submits your claims electronically using scrubbing software that catches any coding or data entry errors. Hence your claims reaches the insurance as a clean claim which makes your claims payments Fast and timely. We do ensure any denied or underpaid claims are challenged and followed up until you are paid.

Having BlissMD Healthcare solutions as your billing partner, your overhead expenses associated with revenue cycle Management (Salaries, vacations, training, turnover, computer hardware and software, and office space) are eliminated.

If you choose to continue with your existing billing software we can takeover the billing in the next 48 hours of signing the contract and all we need is the remote access to your billing software. If not it will take 5 – 7 days to setup the EDI and start the electronic claim submission.

Absolutely No, BlissMD Healthcare solutions takes the responsibility for the complete infrastructure needed to process your claim from Insurance verification to patient billing with no start up fee or any additional cost.

A team of billing experts with a dedicated account manager as a point of contact is provided to your account. For any communication, status updates, reports, etc your account manager with his team will help you to resolve your queries.

All claims are submitted electronically within 24 hours of receipt.

We follow two different pricing models i) FTE (full time equivalent) pricing ii) Percentage based pricing. FTE pricing is a flat fee that is independent of number of claims or your revenue. With percentage based pricing the provider is charged based on the percentage of net reimbursement received.

We provide a phone number that is printed on all patient statements and all patients enquiries are handled Courteously by a dedicated account manager who makes every effort to expedite the settlement.

Our Old AR Recovery team will assist you in clearing up your Old account receivables.

The AR department follow-up on the paper claims after 30 days from the date of dispatch. The electronic claims are followed up after 15 days from the date of transmission.

BlissMD Healthcare solutions is committed to conducting business in compliance with HIPAA (Health Insurance Portability and Accountability Act) of 1996.

Privacy standards have been set up by the Department of Health and Human Services in order to confirm the protection of a patient’s health information (PHI) from unauthorized disclosure. The Final Privacy Rule requires covered entities (CA) that transmit any protected health information in an electronic format to maintain the confidentiality of all personal identifiable information.

We conduct comprehensive compliance reviews to monitor and audit HIPAA rules. At BlissMD Healthcare solutions we are proud to maintain HIPAA compliance throughout our medical billing services.

You can get started immediately along with a 30 days free trial period by filling out our Information request form in the contact us page. A BlissMD Healthcare solutions representative will call you back within 24 hours to help you work through the evaluation and sign-up process

Mostly Insurance companies pay within 14 days on electronically submitted claims and 30 – 45 days on paper claims when there are no problems with member eligibility or no need of further reviews from the Insurance end.

Unlike other billing companies, you are not obligated to a long term contract and there are no cancellation charges, but we require a 30 days notice.

Our team of Certified coders and Highly experienced Medical billers comes with an experience of over 10 years managing complex and high volume transactions across several specialties.

No, you are not loosing control as our staff is an extension of your practice and maintains a professional and caring manner in all communications. With BlissMD Healthcare solutions you will actually have a better control over your billing than before. You can request for reports at any time or can put up any question that might be troubling you with your dedicated account manager.

For any question that has not been answered above, please feel free to call us with them and we would be glad to answer all your queries!

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Neelaveni Jayakumar

Sr. Manager – RCM

Neelaveni comes with nearly 10 years of experience in the healthcare industry spread across home health, In-Patient, Out patient, anesthesiology and radiology environment. Her specific areas of expertise are Revenue Cycle Management and Managed care contract negotiations. Prior to joining BlissMD Healthcare Solutions, she has spent a considerable amount of time working in Banking sector, Life Insurance and Health Insurance companies.

Neelaveni has a solid understanding of all aspects of revenue cycle management with a focus on best practices and expected outcomes to bring and show value at the client level, she has immensely contributed towards BlisMD’s continuous growth, innovation and expansion. Her strength includes client co-ordination, process enhancements and handling escalations, which comes from spending a significant amount of time in managing all billing processes resulting in increased savings and process improvements for the clients she has managed. She has completed a Bachelor’s degree in Mathematics and Science.

Elanchezhiyan A (Dean Mayor)

Founder and CEO

Elanchezhiyan is the Founder and a Chief Executive Officer at BlissMD Healthcare Solutions. He has more than 15 years of experience in US Healthcare industry. Elan created the company in the year 2013 and through his brilliant track record in leadership, management, and operational experience; He made BlissMD a cost effective, client centric, client oriented and most preferred Revenue Cycle Management service provider.

As a CEO of the Company, He oversees the strategic direction of the organization and upholds the company’s position at the forefront of the industry. Under his direction, the Company enjoys a rapid growth and achieves higher rate of customer retention, employee’s satisfaction and add new talents every day.

As a Founder of BlissMD, Elan brings an incredible amount of industry knowledge and relationships that he has built through the years while working in senior management positions in various US-based healthcare services companies. Personally, He is a peace loving Man. He likes playing chess, practicing yoga and Meditation.

Qurathul Zahira

Sr. Manager – Coding operation

As an accomplished healthcare professional with nearly 13 years of experience, Qurathul Zahira has successfully managed the operations, deliverables and audit functions for BlissMD’s coding department. Qurathul has been with BlissMD Healthcare Solutions since its inception. Qurathul is a certified professional coder. She holds a Master’s degree in physiotherapy (M.P.T) and has previously served as a physiotherapist in hospitals and nursing homes. Her Knowledge and understanding of Hospital and Professional fee coding has helped the organization cater to niche demands from clients.

Qurathul is also a subject matter expert of HCC Coding and regulations and this has helped BlissMD support payer side of business. In her current role, She plays a key role in planning overall organizational strategy, growth and customer satisfaction within coding services and Technology. Her client centric work ethic coupled with her focus on streamlining processes has helped BlissMD manage, retain and grow new and existing coding accounts.

Rajiv Manoharan

Sr. Manager – IT and Compliance

Rajiv Manoharan leads the IT and Compliance dept at BlissMD Healthcare Solutions. He and his team acts as BlissMD’s technical safeguards. Under Rajiv’s supervision his team monitors the patient’s electronic ePHI to keep it safe from any threats and control the access to it. He ensures all HIPAA technical safeguard standards are implemented strictly in the organisation without any breach. He ensures his team is kept updated to face any new security challenges.

Rajiv also takes the responsibility of managing full project lifecycle right from accessing the requirements of the project in accordance with the IT strategy, architecture, analysis and building solutions in line with customer requirements, testing, deploy and end-user training (technical and non-technical audiences).

He specializes in IT data security and project management. He has nearly 16 years of experience in the IT and web content management domains and brings in his creative problem-solving and analytical skills to the table. Prior to joining BlissMD Healthcare Solutions, He worked with organizations such as Chettinad Academy of Research & Educations., Dpro Technologies Pvt Ltd, etc.

Revathi R

Manager – Accounting and Finance

Revathi is one of the key decision makers for BlissMD’s over all administration. Revathi ensures the organization is in full compliance with the Law. Under her leadership the company’s Accounting and Finance department executes company’s receivables, payables, payroll, financial controls and financial reporting as per industrial standards. She is a BTech graduate and holds an MBA in accounting. Prior to joining BlissMD, she has spent a considerable amount of time working as a chief accountant in a reputed organization.

As a part of BlissMD’s leadership team, she has been one of a driving initiative to build a skilled and united workforce. She meticulously maintains and up skills the organization’s standards by implementing and evaluating the employees relationship policies and programs. She is known as a high energetic and a positive leader, who loves to face challenges and works smart to achieve it.